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Multi-SaaS environments are common in enterprises today, and so are connection challenges between those environments. Jitterbit promises to simplify SaaS integrations with the latest version of its enterprise iPaaS platform.
The Harmony Summer '18 release adds API lifecycle management and hundreds of self-service integration templates. It also features point-and-click integration and API management capabilities to accommodate both non-IT knowledge workers and experienced integrators and API developers.
In this era of BizDevOps, individual business departments frequently help implement integration between cloud applications, said Neil Ward-Dutton, research director for U.K.-based MWD Advisors. Jitterbit has worked to provide an integration platform as a service (iPaaS) that caters not only to IT specialists, but also to lesstechnical staff, he said.
Jitterbit's expanded recipe book
With over 500 new, prebuilt and certified recipes, the Harmony Summer '18 release aims to help less technical users quickly build integrations for common combinations of applications, Ward-Dutton said. Jitterbit recipes enable endpoint connections between enterprise SaaS apps, such as Amazon Simple Storage Service, Box, NetSuite, Salesforce and others.
In the past, Jitterbit Harmony enabled IT specialists to build integration recipes for business teams, Ward-Dutton said. The new set of development templates goes a step further to provide a library of easy-to-use, certified content, with a guarantee of certified General Data Protection Regulation compliance.
Neil Ward-Duttonresearch director, MWD Advisors
"Jitterbit, overall, does a good job of spanning core IT and citizen integrator audiences, and its [recipes are] more consumable than more hardcore tech platforms, like those from MuleSoft and TIBCO," Ward-Dutton said. "However, others like Boomi, Scribe Online and SnapLogic are pretty comparable."
For Skullcandy Inc., Jitterbit's prebuilt integration templates help it accelerate deployment and enable live integrations in weeks instead of months. "We were able to connect and automate our business processes with SAP [Business] ByDesign, EDI [electronic data interchange], FTP, email, databases -- you name it," said Yohan Beghein, IT director for the device vendor, based in Park City, Utah. With the updated Jitterbit Harmony iPaaS platform, Skullcandy processes millions of transactions, transforms high volumes of information with logic and synchronizes data across all systems, he said.
API management brings integration control
API integration is one of Jitterbit Harmony's strong points, but its API management features lagged behind the aforementioned competitors; this latest release brings Harmony in line with many other players in this space, Ward-Dutton said.
HotSchedules, a restaurant software vendor based in Austin, Texas, uses Harmony's improved API integration and management features to quickly and accurately aggregate and manage data from many different sources. Without these capabilities, the HotSchedules' operations team would have to use several different systems to understand the health of customers' APIs and integrations, said Laura McDonough, vice president of operations at HotSchedules. "If the data isn't accurate, our customer success team would be making decisions based on incorrect data," she said.
With API development, integration and management capabilities on a single platform, it's easier to expose data from existing apps and drive real-time integration, said Simon Peel, Jitterbit's chief strategy officer. The new Jitterbit Harmony release enables full API lifecycle management from any device, including security control management, user authentication and API performance monitoring, and provides alerts about API processes.
The Summer '18 release is available to new users on a 30-day trial basis.