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Business process management -- an old approach aimed at making an organization’s workflow more effective -- has been refashioned with the addition of cloud services and analytics. Intelligent BPM, as it’s known, is still firmly in the hype cycle, according to Gartner. That’s not to say that organizations aren’t interested. In fact, iBPM is poised for widespread adoption. In this three-part guide, SearchSOA contributors investigate intelligent BPM’s potential in a variety of industries.

First, veteran technology writer Christine Parizo offers up a look at the expanding uses of iBPM. Industries that typically see a lot of change -- finance and manufacturing, for example -- stand to gain the most, Parizo writes. Next, she details why iBPM, despite being heavily hyped, is at the threshold of acceptance. In the concluding piece, IT journalist George Lawton explores how iBPM and the evolution of cloud services will give new direction to BPM vendors.