Today’s enterprises not only need to do more than ever before—they need to do it all faster, at lower cost, and, increasingly, on the run as well. And they need to be agile enough to adapt to change quickly.
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Business process management is certainly no exception. Both process-improvement work and business processes themselves must adapt to growing employee and customer demand for reliable, always-available mobile access. In many organizations, employees, partners and even customers also want processes that help them collaborate regardless of location and that support business-oriented social networking.
No question: Addressing those hefty, constantly shifting requirements creates challenges for IT and business leaders alike. But as the experiences of some pioneering organizations indicate, meeting such demands is far from impossible. And experts say that—if approached correctly—the results are well worth the effort.
This issue of ebizQ and SearchSOA’s Business Agility Insights examines strategic ways to use mobility and integration to build a high-performance organization that can yield significant benefits, and, ultimately, boost competitive advantage. You’ll find a range of recommendations designed to help you move toward a more agile, more mobile, more collaborative business environment.
Used incorrectly, the tools and techniques discussed in this package are likely to add up to just more talk and more technology. But used wisely, they can help drive real—even radical—business transformation.
What steps are you taking to increase agility and mobility? I would love to hear your story—and your suggestions for future coverage. Write me at firstname.lastname@example.org.